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Questions? Ask Us
Frequently Asked Questions
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How do I join?
Fill out the form on our website. You'll hear from us within 48 hours, and then you'll get an email with a link to build your profile.Why would I want to be on NAVU?
Because it's an easier way to keep your customers updated. Post an event, a new product, a service, or a change to your hours, and the people who subscribed to your profile get a notification. You set your profile up once, and you don't have to post every day to stay in front of the people who already like what you do.How many businesses are on NAVU?
It changes every day. NAVU grows by word of mouth — a business joins, tells another business, and more locals download the app because there's more on it to use. Members who join before September 15 are in the app the day it launches.I don't have a storefront. Can I still join?
Yes. Home-based businesses, makers, farmstands, food trucks, and mobile businesses are all on NAVU. Keep your address private, post the events and markets you'll be at, and list your products with your own link to buy.What does "independent" mean?
Locally owned and locally run — the people who own it make the decisions. Corporate chains aren't eligible. A local business with a few locations is absolutely welcome, that's the success story we want more of.Why is there a verification step?
So everything on NAVU is what it says it is — independent, locally owned businesses and organizations. It takes up to 48 hours, and then you'll get an email with a link to build your profile.I run a community organization, not a business. Can we be on NAVU?
We'd love to have you — community organizations are part of NAVU, from youth leagues to nonprofits to veterans groups. -
What does membership cost?
$29.99 a month, or $299 for the year. One membership, one price — everything on NAVU is included.Is it really free for four months?
Yes. Your first four months are free and no credit card is required to get started.What happens after my free months end?
Your membership begins at the rate you joined at. No surprise charges. If NAVU isn't working for you, cancel before then and you won't be charged.Can I switch to yearly, or cancel?
Yes — switch between monthly and yearly or cancel anytime. There's no fee to switch or cancel.Do I pay a fee when someone buys my product?
No. Products on NAVU link to your own website or payment link, so the sale happens on your end and NAVU takes nothing from it. -
Can I pay to rank higher?
No — and neither can anyone else. Every profile is listed, ranked by how well your tags match a user's interests. When two businesses match equally, NAVU rotates who appears first. The spot can't be bought.What will I know about how my profile is doing?
You get a dashboard in your account. It shows how many people subscribe to your profile, how many save it, how many save each of your events, and how many save each of your products — so you can see what people are actually interested in.How is NAVU different from Instagram?
Instagram is where you share. NAVU is where people find you. On Instagram you post to keep up with a feed, and the people who see it are whoever the feed decides to show it to, anywhere in the world. On NAVU you set your profile up once and stay listed — people nearby who are looking for what you offer find you, subscribe, and get notified when you post an event, a product, or a service.How is it different from Facebook?
NAVU is one place for local businesses, organizations, events, and products, and everything in it belongs to an independent local member. Your events save straight to someone's calendar with a reminder the day before and the day of, and your products sit on a Products page people open when they're ready to buy something local.Are reviews public?
No. Feedback isn't public on your profile — it stays between you, NAVU, and the customer.Do you sell my data, or my customers'?
Never. Memberships keep NAVU running, so we don't run ads or sell data. -
When does the app launch?
September 15, 2026, in Montana, on both Apple and Android. Members set up before launch are live in the app from day one.What should I have ready before launch day?
Your profile — photos, description, hours, services, events, products, and anything you want seen on the app on day one. It takes about ten minutes to build, and we're happy to help anytime.Further questions or assistance?
Email us at hello@navulocal.com or call at (406) 717-7370.