Have a question?
Build my NAVU Profile →How do I get started?
Press Build my NAVU Profile on our website, choose your membership, then add your card and build your profile. There's no form to fill out first and no waiting to hear back.
Why be on NAVU?
It's an easier way to keep your customers updated. When you post an event, product, service, menu item, or new hours, the people who follow you get a notification.
Who can be on NAVU?
Businesses that are locally owned, aren't a chain or franchise, and aren't a prohibited business, like a dispensary or an adult shop. You'll agree to all three when you choose your membership. If a business doesn't meet them, NAVU can deactivate the account without a refund.
Do I need a storefront?
No. Makers, farmstands, food trucks, and home-based and mobile businesses are all on NAVU. Keep your address private and post the events and markets you'll be at.
What does it cost?
One membership. Everything on NAVU is included.
Is it free to start?
Yes. Your first two months are free. You'll add a card when you choose your membership.
Can I switch, pause, or cancel?
Yes. Switch between monthly and yearly, pause, or cancel anytime, at no cost.
What can I post?
Events, products, services, and menu items, plus your photos, hours, and contact information.
How do I edit it later?
Press Log In on our website anytime.
Can I see how it's doing?
Yes. You'll see how many people follow your profile, how many save it, and how many save each of your events and products.
How do events work?
Post an event and it goes on NAVU's local calendar. People can save it to their own calendar, and NAVU reminds them the day before and the day of.
Can events repeat?
Yes. Add a weekly class or market day once, and it repeats.
Can I co-host an event?
Yes. Add another business as a co-host or vendor, and the event shows up on both profiles.
Is there a fee on sales?
No. Products link to your own website or payment link, so NAVU takes nothing from the sale.
Where do products show up?
On your profile and on NAVU's local marketplace, where people go to shop.
What if I only sell in person?
Mark the product in-store, and people will know to come by.
Can I pay to rank higher?
No, and no one else can either. Profiles are ranked by how well your tags match a person's interests. When two businesses match equally, NAVU rotates who appears first.
Who sees my business?
People near you, plus visitors who change their location in the app to your town.
How do customers find me?
Send them our download link. Once they follow your profile, they'll hear about everything you post.
Can I tag who I work with?
Yes. Tag your suppliers and collaborators, like the farm that grows your produce or the shops that carry your goods.
How do I invite a business?
Send them navulocal.com/invite. It has a link, a QR code, and a message you can copy.
What kinds of businesses?
Food & Drink, Agriculture, Entertainment & Nightlife, Shopping, Arts & Culture, Outdoors & Adventure, Family & Kids, Health & Wellness, and Community Organizations.
Are community groups on NAVU?
Yes. Markets, clubs, arts centers, and other groups have their own category.
Still Have Questions?